LoanMe™ | Contact Us

Contact Us

 Telephone

All Times Listed are Pacific Standard Time

Customer Service

Customer Service Representative 844-764-7368 or Customer.Service@loanme.com
(Mon-Fri: 7am - 9pm and Sat-Sun: 8am - 5pm)

Walk-in Payment

LoanMe will be open for walk-in payments beginning Monday, August 17, 2020. The hours are 9am-6pm Monday through Friday. Address is 1900 S. State College Blvd, Suite #300 Anaheim, CA 92806.

Cash, Check or Money order are accepted.

LoanMe will be closed for the following holidays.

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • Columbus Day
  • Presidents Day

Collections

Collections Service Representative 844-774-7368
(Mon-Fri: 7am - 9pm and Sat-Sun: 8am - 5pm)

Recovery

Recovery Specialist 844-814-7368
(Mon-Fri: 8am - 5pm, Sat: 8am - 12pm)

Complaints

If you would like to report a problem or file a complaint, please contact our Complaints Department at (833) 388-3265 or e-mail your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

Careers

Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions, or speak to a recruitment representative at 844-857-5629.

 Mail

For General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806
Customer.Service@loanme.com

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
P. O. Box 841504
Dallas, Texas 75284-841504

MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

ACI Pay, a service of ACI Payments, Inc.

Make a payment via ACI Payments, Inc.

 Fax

Loan approval related documents

949-535-9100

Loss Mitigation

949-535-9151

Customer Service

949-535-9150
Customer.Service@loanme.com