LoanMe™ | Contact Us

Contact Us


All Times Listed are Pacific Standard Time

Customer Service

Customer Service Representative 844-764-7368 or
(Mon-Fri: 7am - 9pm and Sat-Sun: 8am - 5pm)

Walk-in Payment

LoanMe will be open for walk-in payments beginning Monday, August 17, 2020. The hours are 9am-6pm Monday through Friday. Address is 1900 S. State College Blvd, Suite #300 Anaheim, CA 92806.

Cash, Check or Money order are accepted.

LoanMe will be closed for the following holidays.

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • Columbus Day
  • Presidents Day


Collections Service Representative 844-774-7368
(Mon-Fri: 7am - 9pm and Sat-Sun: 8am - 5pm)


Recovery Specialist 844-814-7368
(Mon-Fri: 8am - 5pm, Sat: 8am - 12pm)


If you would like to report a problem or file a complaint, please contact our Complaints Department at (833) 388-3265 or e-mail your complaint to Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.


Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions, or speak to a recruitment representative at 844-857-5629.


For General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
P. O. Box 841504
Dallas, Texas 75284-841504


Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

ACI Pay, a service of ACI Payments, Inc.

Make a payment via ACI Payments, Inc.


Loan approval related documents


Loss Mitigation


Customer Service